Voice Broadcast
OBD (Outbound Dialer)-Promote your Brand/communicate efficiently through authentic voice calls/OBD’s through various gateway to bring in loyal and genuine customers.
Features
Multiple gateway’s
Voice calls are directed through various gateways to ensure the delivery in time.
Real time reports
Detailed reports of the campaign are accessible and this helps in restructuring the campaign as required.
Scheduling
You can always make your tasks well planned through scheduling DND Filters so that no events are missed.
OBD’s just in a click
Upload the data through excel files and reach targeted n number of users just in a click.
Manage Groups/Contact
Creating group and saving contacts make your work easy.
User friendly interface
The interface is user friendly and can be accessed from anywhere and at any time.
Quality with Accuracy
Quality service is ensured as all calls are auto dialed without any manual intervention.
OBD-IVR (Outbound dialer with Interactive Voice Response)
Capturing the response of each voice call sent is possible through Interactive Voice Response, IVR is attached for all the calls sent. This helps Business to estimate the sales/Revenues of a particular event to an accuracy level of 80% in advance. Decision making becomes easier on running these campaigns.
Click To Call
Make yourself available for users who visit your official websites, solve their queries instantly and generate more leads.
Features of Click to call
Call Recording
Helps in enhancing the skill of the agents who got engaged with the customers if required. Also gives transparency to management on implementing new strategies
Inbuilt HTML Code
Helps you to integrate the click to call on your web applications by yourself.
24/7 accessible
Smart Agent
This enables customers to call you only on the number provided in the application or emails.
Easy Integration
You can integrate easily to your CRM application/LMS system or E-Commerce application.
Number Masking
Enables you to protect the privacy of the customer and the agent who are on call.
Toll Free Service
Never miss a chance in growing your Business faster with Toll Free Service which helps users connect, communicate with desired departments and solve all your queries in seconds. This will normally be a 11-digit FANCY number.
Features
A warm Welcome Message
Multi-Level IVR
Multi Agent Access
Record Calls
Brand Sender ID
API Integration
Advanced Call routing
Call Forwarding
Multi-Extensions
SMS notifications
Call Mapping
Friendly Interface
Contact Manager
Cloud Infrastructure
Audio Conference
You can now Host meetings with Customers/Employees/Team mates etc. with ease and increase your Business Productivity
Features
High Quality
Call Continuation Great Network Coverage
Unified Interface
Scheduling
Recording
Call Continuation
Great Network Coverage
Missed Call Service
Missed call serviceis used in generating leads, collecting feedback, running polls with no cost to customers. It works as a great marketing medium.
Features
Response Automation
Push and Pull Mechanism
Media Tracking
API Integration
Dynamic reports
Dashboard Access
Stats/Analytics
