2 Way Message
The Pull and Push mechanism in Two-way SMS service enables user to generate leads, sharing confirmation messages, collecting feedbacks of different events/occasions, works as a research tool also. The two way SMS interaction can be done either by using a Dedicated Long/Short code and Shared Long/Short Code. The long code number is also spelled as Virtual mobile number and it would generally be a 10 digit mobile number whereas short code is 5 to 8 digit number.
Features
Push and Pull Mechanism
User responses captured for better customer engagement
URL Forwarding
Responses received can be forwarded on designated URL irrespective of the type of response received (Dynamic/Static)
Track of Response
The time, date and location will be captured along with the desired response.
Auto Response
You can always enable auto-Dynamic/Static response for each incoming SMS received based on requirements.
Unlimited Keywords
You can capture responses for different scenarios using unlimited keyword feature with single number (Long/short code)
API Integration
Integrate Long/Short code with your CRM System for any support activities
Analytics
A complete report is made available to analysis the success ratio for all the campaigns performed with unique keyword and gateway number.
E-mail alerts
An email alert for every response received is enabled so that user can access the reports without going to Dashboard.
Reports access
A complete detailed reports is accessible at any point of time.
