The Visitors of the website are deemed to have accepted the following Terms & Conditions.

The information provided on the website is protected by copy right.

You can use the website to Know about Twincles Tele-Solution products and services and for non-commercial purposes. You must not use the data, modify, publish or distribute the material on website or create material using our data. The information is provided by Twincles  and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.

Twincles Website means all of, including page, part of element owned and operated by Twincles.

Every effort is made to keep the website up and running smoothly. However, Twincles takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Note: In accordance to the Information Technology Act, 2000 (Government of India), Telecom Regulatory Authority of India (TRAI) Act 1997 & 2000 and the common law of contract, these Terms and Conditions are valid, binding and enforceable for all persons that access the Twincles website. Hence, if you do not agree to be bound over by these Terms and Conditions, then you may not use the Twincles website. The reasonable use of the Twincles website shall automatically bind the Users to this agreement.

Usage Policy:

You agree to abide by all applicable Local, National and International laws and regulations. You are solely responsible for all acts or omissions that occur under your account, including the content of the messages transmitted through the service. The SMS service that sends/receives messages to/from mobile phones is maintained by Twincles CPaaS. The usage of the SMS service is subject to the following conditions.

  • Messages containing sexual, racist or discriminatory content or any such usage of them may be considered as harassment and you are to be solely responsible for this legally. Twincles CPaaS will be exempted from any suchclaims.
  • No SMS will be sent in any way of confliction with human rights such as race/religion/social origin.
  • You as an organization accept that the service is provided or used for professional use only.
    • No Promotions on alcohol, gambling or deception is done.
    • Messages which come under spam are sent only to those who have given you permission to send such messages.
    • No collection of information about others, without their consent.
    • Creating a false identity, impersonating the identity of someone/something else or by providing contact details that do not belong to you are strictly prohibited.
    • .unauthorized access to the service/ other accounts/computer systems or networks connected to the service, through password mining should not be done. 
  • You acknowledge that Twincles CPaaS Pvt Ltd delivers SMS messages via major telecom operators. SMS messages submitted via the Internet will be transferred to mobile network providers, provided that the recipient’s phone is switched on and doesn’t have a full memory and is located in an area covered by its subscribed mobile network provider. So you confirm us to deliver SMS on mobile which are in active state.
  • You are responsible for the privacy and storage of the user name and password.
  • Twincles CPaaS Pvt Ltd does not guarantee the availability or performance of this service and accepts no liability for transmission delays or message failures when is issues are from your end as we try to deliver the SMS promptly when a request is received.
  • Twincles CPaaS Pvt Ltd doesn’t refund the credits for undeliverable/Rejected/Expired SMS messages to you because we cannot guarantee delivery of the SMS messages to recipients due to possible explained above.
  • Twincles CPaaS Pvt Ltd reserves the right to exclude you from using this service, refunding you any remaining amount in your account. All purchases must be considered as final, in compliance with our no refund policy.
  • The SMS account balance is non-refundable and does not bear interest. Every package we offer is valid for 6 months.
  • You shall indemnify and reimburse Twincles CPaaS Pvt Ltd all liabilities, costs, losses and damages, in case of any claim brought against 3m Digital Networks Pvt Ltd from any third party due to breach of contract.