Voice Broadcast

OBD (Outbound Dialer)-Promote your Brand/communicate efficiently through authentic voice calls/OBD’s through various gateway to bring in loyal and genuine customers.

Features

Voice Broadcast

Multiple gateway’s

Voice calls are directed through various gateways to ensure the delivery in time.

Real time reports

Detailed reports of the campaign are accessible and this helps in restructuring the campaign as required.

Scheduling

You can always make your tasks well planned through scheduling DND Filters so that no events are missed.

OBD’s just in a click

Upload the data through excel files and reach targeted n number of users just in a click.

Manage Groups/Contact

Creating group and saving contacts make your work easy.

User friendly interface

The interface is user friendly and can be accessed from anywhere and at any time.

Quality with Accuracy

Quality service is ensured as all calls are auto dialed without any manual intervention.

OBD-IVR (Outbound dialer with Interactive Voice Response)

Capturing the response of each voice call sent is possible through Interactive Voice Response, IVR is attached for all the calls sent. This helps Business to estimate the sales/Revenues of a particular event to an accuracy level of 80% in advance. Decision making becomes easier on running these campaigns.

Click To Call

Make yourself available for users who visit your official websites, solve their queries instantly and generate more leads.

Features of Click to call

Call Recording

Helps in enhancing the skill of the agents who got engaged with the customers if required. Also gives transparency to management on implementing new strategies

Inbuilt HTML Code

Helps you to integrate the click to call on your web applications by yourself.

24/7 accessible

Smart Agent

This enables customers to call you only on the number provided in the application or emails.

Easy Integration

You can integrate easily to your CRM application/LMS system or E-Commerce application.

Number Masking

 Enables you to protect the privacy of the customer and the agent who are on call.

Toll Free Service

Never miss a chance in growing your Business faster with Toll Free Service which helps users connect, communicate with desired departments and solve all your queries in seconds. This will normally be a 11-digit FANCY number.

Features

A warm Welcome Message

Multi-Level IVR

Multi Agent Access

Record Calls

Brand Sender ID

API Integration

Advanced Call routing

Call Forwarding

Multi-Extensions

SMS notifications

Call Mapping

Friendly Interface

Contact Manager

Cloud Infrastructure

Audio Conference

You can now Host meetings with Customers/Employees/Team mates etc. with ease and increase your Business Productivity

Features

High Quality

Call Continuation Great Network Coverage

Unified Interface

Scheduling

Recording

Call Continuation

Great Network Coverage

Missed Call Service

Missed call serviceis used in generating leads, collecting feedback, running polls with no cost to customers. It works as a great marketing medium.

Features

Response Automation

Push and Pull Mechanism

Media Tracking

API Integration

Dynamic reports

Dashboard Access

Stats/Analytics

Email/SMS Alerts